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Tia Membership Terms of Use

These Membership Terms of Use (these “Terms”) set forth the terms of your membership in the membership program (the “Membership”) offered by Tia, Inc. (“Tia”). The Membership is designed to offer you a more personalized approach to your health care experience.

Tia Membership

Tia’s Membership offers access to personal healthcare navigation services, certain wellness services, communication services, and facilitation of access to clinical services (the “Services”). The Services offered by Tia are not professional services, and do not include items or services that are covered by health insurance plans. Tia does not engage in the practice of medicine or provide any diagnostic, therapeutic or clinical services, and no act or service required or permitted to be rendered by Tia pursuant to these Terms should be construed or deemed to constitute the practice of medicine or any clinical profession for which a professional license is required.  Tia is contracted with certain professional corporations and their affiliated medical services providers (collectively the “Tia PCs”). Tia works closely with the Tia PCs, and provides management and administrative services to the Tia PCs. The Tia PCs provide professional services and will bill you or your health insurance plan separately for any professional services they provide to you. These Terms govern only your access to and use of the Membership, and any related products, offered by Tia.

Access to Services

By accessing the Services, you warrant that:

  • You are legally capable of entering into binding contracts;
  • All registration information you submit is truthful and accurate;
  • You will maintain the accuracy of such information; and
  • Your use of the Services does not violate any applicable law or regulation.

Purchase of Membership

If you purchase a Membership , the terms of sale provided in this section apply to you, as well as any other specific rules, usage restrictions, or procedures that we may provide to you in relation to your purchase.

The Membership does not cover or pay for any professional services provided by the Tia PCs.  The Tia PCs participate with one or more health plans, and accept payment from those plans as payment in full for professional services provided by the Tia PCs, subject to applicable deductibles, co-payments and co-insurance. The Tia PCs will separately bill you or your health insurance plan for any professional services rendered to you by the Tia PCs.

You understand and agree that these Terms are not a contract of insurance.  These Terms do not meet any individual health insurance mandate that may be required under state or federal law.  While you may, in your discretion, submit the Membership fee for reimbursement to a flexible spending account, health reimbursement account, or medical savings account of your employer in which you participate, Tia makes no representation that any part of the Membership fee will qualify to be reimbursed from any such account.

You agree to provide your payment information at the time you purchase or renew your Membership. You may purchase an annual or monthly Membership. Your Membership will continue, and you will continue to be charged with the credit card on file when you sign up, and until You cancel your Membership as provided in the section below on “Cancellation or Suspension of Membership.” You will be charged a fee of one hundred fifty dollars ($150) on an annual basis or fifteen dollars ($15) on a monthly basis along, with a one-time initiation fee of twenty dollars ($20), depending on the Membership option You choose.  For monthly memberships, you will be charged on the first day of each month, starting the month after you join. For annual memberships, you will be charged on the first day of the month the following year from when you signed up. Your card will be charged for services after they are delivered.

Our payment page is powered by a third party payment service provider, Square. The information provided to Square is governed by Square’s Terms of Services and Privacy Policies located at https://squareup.com/legal/ua (https://squareup.com/legal/ua) and  https://squareup.com/legal/privacy (https://squareup.com/legal/privacy).

Tia is not responsible for the performance of Square. In the course of your use of the Services, Square may receive and implement updated credit card information from your credit card issuer in order to prevent your Membership from being interrupted by an outdated or invalid card. This disbursement of the updated credit card information is provided to Square at the sole election of your credit card issuer. Your credit card issuer may give you the right to opt-out of the update service. Should you desire to do so, please contact your credit card issuer. Our obligation to provide the Services only comes into being when we take receipt of your order. You agree not to hold us responsible for banking charges incurred due to payments on your account.

Unless otherwise specified, prices quoted are exclusive of: (a) the costs of shipping or carriage to the agreed place of delivery; and (b) value added tax and any other tax or duty which (where applicable) must be added to the price payable. You agree to pay for taxes on your Membership, and taxes, shipping or carriage as such costs are specified by us on asktia.com (the “Site”) when you submit your order.

Transfer of your Membership to other persons is prohibited.

Membership Policies

Tia is a community of members. In order to become a member, you must create an account through the Site. Membership sales will continue as long as capacity lasts. Tia is an open and diverse community for all.

Cancellation or Suspension of Membership

Unless otherwise granted under personal and unique conditions, Memberships are non-refundable. For members on the month-to-month billing program, thirty (30) days’ notice is required to cancel your Membership. In the event a billing cycle occurs within the 30-day timeframe in which You provide cancellation notice, Tia will bill you $15 for that month. For annual memberships, you must provide cancellation notice seven (7) days prior to your billing date.

Upon termination of your Membership with Tia, all other outstanding debts and liabilities are due. Termination of your Membership at Tia will revoke all credits and promo-codes that you may have accumulated during your time as a Member.

You may cancel your Membership at any time by messaging the Tia admin team via the chat tool in the Tia portal at asktia.com or email sayhello@asktia.com.

By signing up for Membership with Tia, You are hereby consenting to this Cancellation Policy.

Changing Fees and Charges

We may at any time and from time to time, in our sole discretion, change the fees and charges, or add new fees and charges, in relation to any of the Services. In the event we change the total price in which You pay for Services, we will provide notice informing You of the change.

Cancellations By Tia

We may suspend or terminate your use of the Services as a result of your fraud or breach of any obligation under these Terms or other related restrictions. Such termination or suspension may be immediate and without notice.

Eligibility; User Restrictions

We only permit individuals who are at least 18 years old, and can form legally binding contracts with us to use the Services.

Use of the Services; Restrictions on Use

We may, from time to time, at our sole discretion develop and provide updates to the Services, change the Services, restrict access to the Services (including to registered users) or withdraw or terminate the Services entirely, and we reserve the right to do so in our sole discretion. You will be provided notice of any material changes to the Services. Any such updates or changes will be deemed part of the Services and will be subject to all terms and conditions of these Terms. We will not be liable to you or any third party for any modification, suspension or discontinuance of the Services. In the event of modification or termination, you will still be bound by your obligations under these Terms, including the warranties made by you, and by the disclaimers and limitations of liability set forth herein.

You may only use the Services as explicitly authorized and in compliance with any policies made available to you within the Services. You will not use such proprietary information or materials in any way whatsoever except for permitted use of the Services. No portion of the Services may be reproduced in any form or by any means. Without limiting the foregoing, you may not do any of the following while accessing or using the Services:

  • use the Services or solicit members for any revenue generating endeavor, commercial enterprise, or other purpose other than for personal, non-commercial use, without our express written consent;
  • express or imply that any statements you make are endorsed by Tia;
  • scrape the Services or use other automated or manual means to take our content without our express prior written consent;
  • modify, adapt, translate, reverse engineer, decompile, disassemble or convert into human readable form any of the contents of the Services not intended to be so read;
  • take any action that imposes or may impose (as determined by us in our sole discretion) an unreasonable or disproportionately large load on our or our third party providers’ infrastructure;
  • interfere or attempt to interfere with the proper working of the Services or any activities conducted on the Services;
  • bypass, circumvent, or attempt to bypass or circumvent any measures we may use to prevent or restrict access to the Services, including without limitation other accounts, computer systems or networks connected to the Services;
  • run any form of auto-responder or “spam” on the Services;
  • access or use the Services for any illegal or unauthorized purpose, including to harass, abuse, defame or otherwise infringe or violate the rights of any other party; or
  • otherwise take any action in violation of these Terms.

Disclaimers

TO THE MAXIMUM EXTENT NOT PROHIBITED BY LAW, UNDER NO CIRCUMSTANCES WILL TIA OR ANY OF ITS LICENSORS, AFFILIATES, EMPLOYEES, OFFICERS, DIRECTORS OR AGENTS BE RESPONSIBLE FOR ANY LOSS OR DAMAGE, INCLUDING PERSONAL INJURY OR DEATH, RESULTING FROM YOUR USE OF OR INABILITY TO USE THE SERVICES, OR RESULTING FROM ANY CONTENT POSTED ON THE SERVICES.

TO THE MAXIMUM EXTENT NOT PROHIBITED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTIES OF ANY KIND, AND TIA AND ITS LICENSORS DISCLAIM ALL WARRANTIES, EXPRESS AND IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NONINFRINGEMENT, AND WARRANTIES ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE AND USAGE OF TRADE. YOUR USE OF THE SERVICES IS SOLELY AT YOUR OWN RISK. FURTHERMORE, TIA AND ITS LICENSORS DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR FREE, OR THAT DEFECTS WILL BE CORRECTED. TIA DOES NOT WARRANT THAT FILES AVAILABLE FOR DOWNLOAD WILL BE FREE OF VIRUSES, WORMS, TROJAN HORSES OR OTHER DESTRUCTIVE PROGRAMMING. ANY MATERIAL OBTAINED THROUGH THE USE OF THE SERVICES IS ACCESSED AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM ANY SUCH MATERIAL. WE MAKE NO WARRANTY REGARDING THE QUALITY, ACCURACY, TIMELINESS, TRUTHFULNESS, COMPLETENESS OR RELIABILITY OF ANY CONTENT.

Any general advice that may be posted on the Services is for informational purposes only and is not intended to replace or substitute for any medical or other advice. To the maximum extent not prohibited by law, Tia makes no representations or warranties and expressly disclaims any and all liability concerning any treatment of, action by, or effect on any person following the general information offered or provided within or through the Services. If you have specific concerns or a situation arises in which you require medical advice, you should consult with an appropriately trained and qualified medical services provider.

Limitation of Liability

TO THE MAXIMUM EXTENT NOT PROHIBITED BY LAW, IN NO EVENT WILL TIA AND ITS AFFILIATES, LICENSORS, EMPLOYEES, OFFICERS, DIRECTORS OR AGENTS BE LIABLE FOR ANY CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, THOSE RELATING TO LOST PROFITS, LOSS OF DATA OR LOSS OF GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE OR SYSTEM FAILURE, THE COST OF SUBSTITUTE PRODUCTS OR SERVICES, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR FROM THE USE OF OR INABILITY TO USE THE SERVICES, WHETHER BASED ON CONTRACT, WARRANTY, PRODUCT LIABILITY, TORT OR OTHER LEGAL THEORY AND EVEN IF TIA HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT NOT PROHIBITED BY LAW, NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, TIA’S LIABILITY TO YOU ARISING FROM THESE TERMS, OR THE USE OF OR INABILITY TO USE THE SERVICES WILL AT ALL TIMES BE LIMITED TO THE AMOUNTS PAID BY YOU TO TIA FOR ACCESS TO AND USE OF SERVICES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

Terms of Use for the Tia App

USE OF THE TIA MOBILE APP, TIA WEBSITE OR TEXT MESSAGES RELATING THERETO (COLLECTIVELY, THE “TIA APP” OR “APP”) SIGNIFIES YOUR AGREEMENT TO THESE TERMS OF USE. PLEASE READ THESE TERMS CAREFULLY AS THEY MAY AFFECT YOUR LEGAL RIGHTS. IN PARTICULAR, PLEASE READ THE SECTION TITLED GOVERNING LAW, VENUE, AND DISPUTE RESOLUTION, WHICH REQUIRES ALL DISPUTES TO BE SETTLED BY INDIVIDUAL BINDING ARBITRATION.

The following Terms and Conditions of Use (“Terms” or “Terms of Use”) are applicable to the Tia App. Hereafter in this documentation, Tia, Inc. and its affiliates, partners, representatives, employees, and contractors will be referred to as “Tia,” “us,” or “we.” Certain services of the Tia App are provided to you in conjunction with our service providers, and their content providers, business partners and other parties (collectively, “Service Providers”).

By using the Tia App, you signify your assent to these Terms of Use. If you do not agree to these Terms of Use, please do not use or visit the Tia App. We reserve the right, at our discretion, to change, modify, add, or remove portions of these terms at any time. Please check these terms periodically for changes. Your continued use of the Tia App following the posting of changes to these Terms of Use (including the Privacy Policy) will constitute your acceptance to such changes.

Use of Content

The Tia App contains material, such as software, text, graphics, images, video, audio and other material (collectively, “Content”). The Content may be owned by us or may be provided through arrangements we have with others, including other users of the Tia App, our Service Providers and their respective partners, sponsors, or affiliates. The Content is protected by copyright under both United States and foreign laws. Unauthorized use of the Content may violate copyright, trademark, and other laws. You have no rights in or to the Content, and you may not use the Content except as permitted under these Terms of Use.

The App is owned and operated by Tia. No Content from the App may be copied, reproduced, modified, republished, uploaded, posted, transmitted, reprinted or distributed in any way without the express prior written permission of Tia, except that you may download or print one copy of the materials on any single computer for your personal, noncommercial home use only, provided you keep intact all copyright and other proprietary notices. Modification of the materials or use of the materials for any other purpose is a violation of Tia's copyright and other proprietary rights and you may be subject to civil and/or criminal penalties. If you violate any part of these Terms of Use, your permission to access and/or use the Content and the App automatically terminates and you must immediately destroy any copies you have made of the Content.

The App is for personal use only and may not be used in connection with any commercial endeavors except those that are specifically authorized by Tia. The following activities are expressly prohibited: (i) collecting usernames and/or email addresses of other users by electronic or other means for the purpose of sending unsolicited email or other communications, (ii) any use of the App, which in Tia's sole judgment, degrades the reliability, speed, or operation of the App or any underlying hardware or software thereof, and (iii) any use of the App which is unlawful or in violation of these Terms of Use.

Public Forums, Communication and User Content

"Public Forum" means a chat area, bulletin board, weblog, blog, posting or e-mail function offered as part of the App. The App may now or in the future permit, via Public Forums or other means, the submission of Content at the direction of users of the site (“User Content”) and the hosting, sharing, and/or publishing of such User Content. You shall be solely responsible for User Content you submit and the consequences of Tia's or its Service Provider’s posting or publishing such User Content. Information, views and opinions expressed in Public Forums are the views of the person posting the message, do not necessarily reflect the views of Tia and are not endorsed, supported, encouraged, sanctioned, verified or agreed upon by Tia including, but not limited to, any so-called “expert”, “moderator”, “blog-editor” or other individual functioning in a similar capacity. Tia reserves the right to remove or edit User Content that we believe may be offensive to our audience and/or which violates our family-oriented standards. Please be advised that because of real-time circumstance, these materials may not always be able to be removed or edited in a timely fashion.

Tia is not responsible for any unsolicited e-mail you may receive as a result of participating in any Public Forum. Tia reserves the right to terminate your ability to access any Public Forum for any reason and without notice.

By communicating in any Public Forum, you hereby represent that you have all necessary rights in the User Content, communications, or other information that you have provided, transmitted or sent to the Public Forum. By uploading User Content to any Public Forum or submitting any materials to us, you automatically grant (or warrant that the owner of such rights has expressly granted) Tia and its Service Providers a perpetual, worldwide, royalty-free, irrevocable, nonexclusive right and license to use, reproduce, modify, display, adapt, publish, translate, create derivative works from and distribute such materials or incorporate such materials into any form, medium, or technology now known or later developed throughout the universe. In addition to the foregoing licenses, you hereby grant both Tia and its Service Providers a perpetual, worldwide, royalty-free, irrevocable, nonexclusive right and license to use, reproduce, modify, display, adapt, publish, translate, create derivative works from and distribute such materials in connection with other websites that make use of services provided by Tia's Service Providers. You warrant that all so-called “moral rights” in those materials have been waived.

In connection with User Content, you further agree that you will not: (i) submit material that is copyrighted, protected by trade secret or otherwise subject to third party proprietary rights, including privacy and publicity rights, unless you are the owner of such rights or have permission from their rightful owner to post the material and to grant us and our Service Provider all of the license rights granted herein; (ii) publish falsehoods or misrepresentations that could damage us or any third party; (iii) submit material that is unlawful, obscene, defamatory, libelous, threatening, pornographic, harassing, hateful, racially or ethnically offensive, or encourages conduct that would be considered a criminal offense, give rise to civil liability, violate any law, or is otherwise inappropriate; (iv) post advertisements or solicitations of business; or (v) impersonate another person.

WITHOUT LIMITATION OF THE FOREGOING, TIA DOES NOT ASSUME RESPONSIBILITY OR LIABILITY FOR THE MATERIALS FOUND IN ANY PUBLIC FORUM, NOR FOR ANY CLAIMS, DAMAGES OR LOSSES RESULTING FROM ANY USE OF ANY PUBLIC FORUM OR THE MATERIALS CONTAINED THEREIN.

Copyright Infringement Notifications

If you are a copyright holder and believe that material directly available via the App infringes your copyrighted work, please let us know by sending a notice with the following information addressed to Tia, Inc., ATTN: Copyright Infringement Notice, the copyright work alleged to have been infringed;

  • the allegedly infringing material and information reasonably sufficient to help us locate the material on the App;
  • your contact information, including at least your complete name, address, phone number and e-mail address;
  • a statement that you have a good faith belief that use of the copyrighted material in the manner complained of is not authorized by the copyright owner, its agent or the law;
  • a statement that the information in your notice is accurate, and under penalty of perjury, that you are authorized to act on behalf of the copyright owner; and
  • your physical or electronic signature.

Third Party Products, Advice and Services

We are not responsible for examining or evaluating any products, advice or services offered by any third parties whose icons, products, advice, services or hyperlinks appear on or through the App. We make no representations, warranties or conditions regarding the offerings of any third party. Further, we do not assume any responsibility or liability for the products, advice, services and actions of any third parties. You understand that the purchase, payment, warranty, guarantee, delivery, maintenance and all other matters concerning the merchandise, services or information ordered or received from a third party is solely between you and the third party. We do not endorse, warrant or guarantee such products, advice information or services and are not liable for the accuracy, completeness or usefulness of such information or the quality or availability of such products, advice or services. You further understand that we will not be a party to or in any way be responsible for monitoring any transaction between you and a third party. As with any monetary endeavor, before purchasing goods or services from any third party, you should verify with the seller any and all information (particularly the price) that impacts your decision to make a purchase. You should use your best judgment and exercise caution when purchasing a product from a third party.

We provide links to third party direction, location and map services solely as a convenience to our users, which are intended to be used solely for informational purposes. We make no warranties on the accuracy of their content, route usability, expeditiousness or road conditions (including whether there are obstructions, like tunnels or bridges that may inhibit certain vehicles from safely using a particular route.) You assume all risk of use. Tia and its suppliers shall not be liable to you or any other person for any loss, damage or delay resulting from your use of these third party services.

We are not involved in any actual transaction between any user (including any so-called “expert”, “moderator”, “blog-editor” or the like) and third party, nor are we the agent of either for any purpose. As such, we will not be involved in resolving any disputes between any user and third party relating to or arising out of any transaction between such parties. We urge users and third parties to cooperate with one another to resolve any such disputes.

Disclaimers

Merchant and service availability, price and time-related information appearing on the App are subject to change. Tia is not responsible for any such changes and advises you to confirm all specific terms appearing on  or through the App before acting in reliance on such terms.

Third-party products and services represented on the App are not necessarily endorsed or recommended by Tia and Tia disclaims all responsibility regarding the performance or the use of third-party products and services. Tia does not necessarily endorse or sanction the content, products or actions of websites that are linked to or from the App.

THE MATERIALS ON AND AVAILABLE THROUGH THE APP ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, TIA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. TIA DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED ON AND AVAILABLE THROUGH THE APP WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE APP OR THE SERVER THAT MAKES THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. TIA DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE MATERIALS IN AND AVAILABLE THROUGH THE APP IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. YOU (AND NOT TIA) ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR, OR CORRECTION. APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

Indemnity and Limitation of Liability

You agree to indemnify and hold Tia (and its officers, directors, employees, agents and representatives) harmless against all claims, liabilities, losses, penalties, expenses, damages and costs, including reasonable attorneys’ fees, resulting from or relating to your use of and access to the App.

UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL TIA BE LIABLE FOR ANY DAMAGES (INCLUDING, WITHOUT LIMITATION, SPECIAL OR CONSEQUENTIAL DAMAGES) THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE MATERIALS IN AND AVAILABLE THROUGH THE APP, EVEN IF TIA OR A TIA AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. IN NO EVENT SHALL TIA's TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE), OR OTHERWISE) EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING THE APP.

TIA, TO THE FULLEST EXTENT PERMITTED BY LAW, DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OF THIRD PARTIES' RIGHTS, AND FITNESS FOR PARTICULAR PURPOSE. Without limiting the foregoing, Tia makes no representations or warranties about the following:

  • The Content provided on or through the use of the App.
  • The satisfaction of any government regulations requiring disclosure of information on prescription drug products or the approval or compliance of any software tools with regard to the Content on the App.

The Content of the Tia App is not Healthcare Advice, and the Tia App Should not be Used as a Health Care Provider

The Content of the App is for informational purposes only. The App is designed to help support the health related choices that you make. These choices are yours and may require the advice of a health care provider. The Content is not intended to be a substitute for professional medical advice, diagnosis, or treatment or recommendation regarding medication. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on the App!

If you think you may have a medical emergency, call your doctor or 911 immediately. The App does not endorse any specific tests, physicians, products, procedures, opinions, or other information that may be mentioned on the Site. The App provides potential birth control methods and answers to related reproductive health questions based on the information you input. The birth control methods the App suggests are meant to be considered by you and your physician when you ultimately determine which birth control method to choose. Reliance on any information provided by the App is solely at your own risk.

Governing Law, Venue and Dispute Resolution

These Terms will be governed by the laws of the State of California, United States, without regard to conflict-of-law principles. You agree that resolution of any dispute or claim arising out of or related to these Terms shall be subject to the exclusive jurisdiction and venue in the state and federal courts in San Francisco County, CA.

If you believe you have a dispute or claim against us arising out of your use of the App or under these Terms, you agree to first discuss the matter informally with us for at least 30 days. To do that, you must give us written notice, which will include your full name and contact information, the nature and basis giving rise to your dispute or claim and your proposed resolution, sent to this address: Tia, Inc., ATTN: Legal (App Claim), 548 Market St., Ste. 45295, San Francisco, CA 94104.

If we are unable to resolve your concerns informally within 30 days after our receipt of your notice, you may file a claim in small claims court so long as you proceed only on an individual basis or commence an arbitration proceeding, which means YOU ARE AGREEING TO WAIVE YOUR RIGHT TO SUE IN COURT, HAVE A JURY TRIAL AND LEAD OR PARTICIPATE IN A CLASS ACTION. The arbitration will be conducted by a sole arbitrator under the Commercial Arbitration Rules of the American Arbitration Association (“AAA”). For the avoidance of doubt, you agree that YOU MAY ONLY BRING CLAIMS AGAINST TIA IN YOUR INDIVIDUAL CAPACITY AND NOT AS A CLASS MEMBER OR IN ANY REPRESENTATIVE CAPACITY OR PROCEEDING. Further, you agree that no arbitrator shall consolidate any other person’s claims with your claims and may not otherwise preside over any form of a multi-party or class proceeding. You agree that the award of the arbitrator will be binding and may be entered as a judgment in any court of competent jurisdiction in the State of California. You agree that we may seek interim or preliminary relief from a court of competent jurisdiction in California, necessary to protect our rights or property pending the completion of arbitration.

You must file a demand for arbitration with the AAA within ONE (1) YEAR after the date your claim arose, or within the shortest time period permitted by applicable law. Otherwise, your claim is waived.


International Users and Visitors

If you are accessing or using the App from a jurisdiction outside of the United States, you understand and agree that such access and use shall be governed by these Terms and United States law.

Miscellaneous

By using the App you represent and warrant that you are 13 years of age or older. Your account may be terminated without warning if we believe that you are under 13 years of age.

If any provision of these Terms shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions. This Terms of Use is the entire agreement between us relating to the subject matter herein and shall not be modified except in writing, signed by both parties.

These Terms may be subject to change; the result of any change will be reflected on these pages.